"Sabrina was awesome in helping me pick out a set of gloves and riding jacket! Everyone was very friendly, overall good experience :)"

"Bought the tcx shoes for riding awesome experience with those guys they always take care of me"

"Cusomer service was great and the two workers were very friendly and helpful."

"The fellow riders at cycle gear set me up real nice to feel comfortable on the city streets. Thank you! They even took the time to apply my discount for taking the Moto safety course."

"Great and awsome customer service."

"I purchased some motorcycle gears and clothes. The crews were helpful, respectful and reliable. There are eons of varieties of goods and services which meet high expectations and good customer service. "

"Dan & the team at Cyclegear in SF are amazing! Professionals in every way. They are solution oriented and alway help me get what I need. Will def be coming back! "

"Friendly employees and very helpful."

"Everything was all good except for the security guard. He freaked me out because he was chillin in the cuts camouflaged and sh*t..."

"Went to buy a helmet, he was very knowledgeable"

"Horrible. Too marked up and bad employees. "

"Had to replace a motorcycle chain which they didn't have at the store, so the associated helped me order online from the store. Looked up the make and model and ordered a chain, but it was the wrong one. Went to replace it and order a new one again, but this time they ordered the right one but never got the correct order number, and the chain never arrived. Had to dispute the charges with my credit card company. When i called them to ask about the order, told me had to come to the store to show them that i had paid for the chain and without an order number would not do anything and would not even check if they had placed an order for a chain on the day and time i told them to check. Getting them to pick up the phone generally wastes about an hour of your time since they never pick up and then to be told that I need to prove that I ordered it from them by coming down to the store is not good customer service. I was willing to go down, but when i asked them how would they help if i still didn't have the order number, they had no answer. finally was told they would call me back and a week later i'm still waiting to hear back from them.
very disappointing that the store is so bad with customer service."

"No matter what I am shopping for the staff goes out their way to answer all my questions. They are friendly and accommodating."

"Solid and knowledgeable people. You have a great environment in the store with Dan at the helm. "

"Dan was really great! He helped me get an amazing helmet and installed my Bluetooth for me!"